Connect

Create authentic customer connections at scale

Offer the personalized retail experience modern customers expect with cloud-based mobile solutions that connect the dots between customer needs and associate expertise.

Trusted by the best

Explore solutions to connect with customers

Connect Solutions blend in-store and online channels for a seamless customer and associate experience that lets you scale customer engagement without additional staff resources.

Clienteling

Redefine customer engagement with the clienteling solution powering omnichannel experiences for the world’s best retailers.

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Appointments

Give customers confidence they’ll get exactly what they need out of a store visit by making it easy for them to book 1-to-1 appointments.

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LiveConnect

Connect online shoppers with store associates through live video or chat so they can instantly get product information and advice.

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One of the most important things is getting a seamless experience presenting products to the customer on a customer-facing application. Now we have flexibility by not having a fixed till. And in terms of the customer journey, it makes it so much smoother as there’s no need to take someone over to a fixed point in a store.

Richard Cunningham Group IT Director, Mulberry

With Tulip’s solutions, we are able to use technology to strengthen the relationship between brand and customers, to create more curated offers to fulfill market needs. Tulip represents a further evolutionary moment of our omnichannel strategy because it allows us to follow our customer in a personalized, individual way and in line with the needs of our customers. In fact, we have included the omnichannel personal shopper in the store.

Paolo Zanco Italy Country Manager, Boggi Milano

This is an important and fundamental partnership for Missoni. We believe Tulip will prove to be an invaluable tool in helping further facilitate Missoni’s continued journey in digital innovations; which must always be based on a deeper understanding and engagement of the consumer.

Livio Proli CEO, Missoni

Resources

Hear from the experts

The Store of the Future is now. We’ve curated some of the best resources that dive deeper into why hyper-personalization is the future of retail.

How the world’s most iconic retailers connect with their customers

Key takeaways in this webinar: How to bring online browsers in-store The power of video chat and social messaging What ...

[Read More](/content/webinars/how-the-worlds-most-iconic-retailers-connect-with-their-customer/ "How the world’s most iconic retailers connect with their customers"/index.html)

How digital transformation will improve your customer experience

Learn how new technology isn’t just helping retailers deliver a better customer experience, it’s also helping them support and retain ...

[Read More](/content/blog/digital-transformation/ "How digital transformation will improve your customer experience"/index.html)