Tulip_ecommerce-clienteling

Tulip

ECOMMERCE CLIENTELING

Powering personalized 1:1 engagement to boost revenue

Give your online VIPs the love and attention they deserve, and watch your revenue grow.

Drive 2X growth from your best customers through high-touch personal experiences

Proactive outreach

Target the right customers with advanced preference filters for new drops, back-in-stocks, events, and special communications to drive repeat purchases.

Build personal relationships

Two-way communication lets your customers feel like they have the inside track.

Make shopping fun

Great experiences are the best way to build loyalty, and clienteling creates great experiences every single time.

Leading brands are seeing 30%+ of their total eCommerce sales come through eCommerce Clienteling.

Trusted by the world's most iconic retailers

Maximize associate productivity and unlock great relationships

Client book management

Replace spreadsheets and sticky notes with a
sophisticated digital client book app that lets virtual
associates manage everything in one place.

Automated associate task lists

Scale efficiently by providing each associate with an
automated list of tasks and follow-ups to promote
engagement with their clients, maintain brand
consistency, and increase sales.

Integrated omnichannel communication

Communicate with your customers using email, SMS,
WhatsApp, or even video call— and keep records of all
conversations attached to the customer profile.

Lean into your data to drive productivity and performance

Centralized campaigns

Leverage your CRM or ours to centrally build segmented
campaigns and drop them in the associates portal for
one click use.

Accurate sales attribution

Your associates will always get credit for influencing
omnichannel sales through outreach, motivating them
to drive better results.

Real time dashboards

Empower managers with over 25 real-time reports and
insights to optimize for the best results.