# CLIENTELING

## Your reputation for outstanding customer care didn't come easily. Preserving it will with Tulip.

**We're the world's most popular clienteling solution,**  
**loved by the world's most iconic retail brands.**

## Detailed customer profiles

Get to know your customers with 360-degree  
profiles that track customers across channels and  
locations with details including qualitative  
preferences (like colors or fit), past purchases,  
website wish lists and more.

**The ultimate toolkit for delivering**  
**authentic, personalized customer**  
**care, one relationship at a time.**

## Individualized follow ups

Price and promote products any time, anywhere.  
Manage complex discounts and pricing schemes  
including bundled pricing and location variations.

## Integrated Omnichannel communication

Communicate with your customers using the  
medium they prefer - including email, SMS, WeChat,  
WhatsApp— and keep records of all conversations  
attached to the customer profile.

## Trusted by the world’s most iconic retailers

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## Empower your sales associates to be more productive and more results-driven

## Client book management

Replace binders and sticky notes with a sophisticated  
digital blackbook app that lets store associates keep track  
of appointments, reminders, and VIP information all in one  
place.

## Automated associate task list

Onboard new hires and scale efficiently by providing each  
associate with an automated list of tasks and follow-ups  
to promote engagement with their clients, maintain brand  
consistency, and increase sales.

## Centralized Outreach

Remove barriers to communication with local and  
international VIPs by centralizing communications through  
Clienteling rather than a multitude of personal accounts  
and devices.

## Measure better, manage better

## Accurate sales attribution

Give credit where credit is due by tracking precisely where  
sales associates influence sales, both in-store and online.  
You'll improve performance, and they'll love you for it.

## Analytics that drive improvement

Tulip's insightful dashboards help you identify individual,  
store-level, and aggregate data trends to build  
accountability and inspire constant improvement from the  
ground up.