CLIENTELING

Your reputation for outstanding customer care didn't come easily. Preserving it will with Tulip.

We're the world's most popular clienteling solution,
loved by the world's most iconic retail brands.

Detailed customer profiles

Get to know your customers with 360-degree
profiles that track customers across channels and
locations with details including qualitative
preferences (like colors or fit), past purchases,
website wish lists and more.

The ultimate toolkit for delivering
authentic, personalized customer
care, one relationship at a time.

Individualized follow ups

Price and promote products any time, anywhere.
Manage complex discounts and pricing schemes
including bundled pricing and location variations.

Integrated Omnichannel communication

Communicate with your customers using the
medium they prefer - including email, SMS, WeChat,
WhatsApp— and keep records of all conversations
attached to the customer profile.

Trusted by the world’s most iconic retailers

Empower your sales associates to be more productive and more results-driven

Client book management

Replace binders and sticky notes with a sophisticated
digital blackbook app that lets store associates keep track
of appointments, reminders, and VIP information all in one
place.

Automated associate task list

Onboard new hires and scale efficiently by providing each
associate with an automated list of tasks and follow-ups
to promote engagement with their clients, maintain brand
consistency, and increase sales.

Centralized Outreach

Remove barriers to communication with local and
international VIPs by centralizing communications through
Clienteling rather than a multitude of personal accounts
and devices.

Measure better, manage better

Accurate sales attribution

Give credit where credit is due by tracking precisely where
sales associates influence sales, both in-store and online.
You'll improve performance, and they'll love you for it.

Analytics that drive improvement

Tulip's insightful dashboards help you identify individual,
store-level, and aggregate data trends to build
accountability and inspire constant improvement from the
ground up.