# Whitepapers

### [The New Point of Sale is Changing Everything](/content/whitepapers/the-silent-pos/index.html)
A silent POS connects people, applications, and processes. It lets data flow, helps turn ideas into reality, and facilitates the efficient omnichannel experience everyone is chasing.

### [Shifting Consumer Shopping Habits in 2021](/content/whitepapers/shifting-shopping-habits-2021/index.html)
A survey examines US consumers’ shopping behaviors during the pandemic and their future expectations of retailers to deliver valuable in-store experiences.

### [Tulip and the California Consumer Privacy Act](/content/whitepapers/tulip-and-the-california-consumer-privacy-act/index.html)
How customer data is being used, shared and collected are essential elements of the recent California Consumer Privacy Act (CCPA).

### [Clienteling: Delivering ROI for Retailers](/content/whitepapers/clienteling-delivering-roi/index.html)
In today’s digital world, customers have easy access to vast information on products. Despite this, consumers across all generations still

### [The Customer-Retail Intimacy Equation](/content/whitepapers/customer-retail-intimacy-equation/index.html)
The retail landscape has shifted so drastically in the past five years. Arguably, it’s shifted more in this short period.