# Whitepapers

### [The next-gen approach to addressing customer pain points](/content/whitepapers/next-gen-approach-to-customer-pain-points/index.html)
How to turn frustration into delight Satisfying modern consumers requires more than just delivering high-quality products. An overwhelming 88% of

### [The retailer’s guide to in-store customer experience](/content/whitepapers/retailers-guide-to-in-store-customer-experience/index.html)
Implementing the right technology to enhance the customer experience Success in today’s rapidly evolving retail landscape is contingent upon delivering

### [The ultimate guide to buying a retail POS](/content/whitepapers/ultimate-guide-to-buying-retail-pos/index.html)
Choosing the point of sale with the functionality that’s right for your business In the current retail landscape, simply having

### [Clienteling Grows Up](/content/whitepapers/clienteling-grows-up/index.html)
How retailers of all kinds are leveraging tech to deliver one-to-one personalization This report, written in partnership with Retail Touchpoints,

### [Five data points every store team needs to fully engage customers and associates](/content/whitepapers/5-data-points-every-store-teams-needs/index.html)
Store teams need the right data to strategize with intention The retail industry is highly focused on metrics. But, oftentimes

### [2022 Store Operations Benchmark Survey](/content/whitepapers/2022-store-operations-benchmark-survey/index.html)
How retailers are addressing staffing shortages by expanding in-store technology This survey, conducted in partnership with Retail Touchpoints, takes a

### [Gen Z: Keeping up with the face of the retail revolution](/content/whitepapers/gen-z-keeping-up-with-the-retail-revolution/index.html)
How retailers can adapt to the changing face of the modern shopper. Today’s world has seen the transition for many

### [The interconnected store: A retailer’s guide to building a seamless omnichannel experience](/content/whitepapers/the-interconnected-store/index.html)
How retailers can break down barriers between channels and create experiences that satisfy customer’s evolving demands. The landscape of retail

### [6 Strategies for Managing the Retail Labor Shortage](/content/whitepapers/6-strategies-for-managing-the-retail-labor-shortage/index.html)
Learn how retailers can navigate ongoing labor shortages and position staff for success in a post-pandemic world.