Webinar: Driving retention through CX excellence | Tulip
Driving retention through CX excellence: How little things can lead to memorable moments
It’s easier than you think.
From the art of ‘the little things’ to leveraging retail technology, this 40-minute session dives into how creating memorable customer moments is easier than ever.
Join industry experts Dan Gingiss, international keynote speaker and CX thought-leader, and Saira Zia, SVP of Retail Excellence and Client Success at Tulip, to discover how to optimize the retail customer experience (CX) and drive customer retention.
You’ll learn:
- Why small details can make a big impact in CX
- Using tech to surprise and delight your customers at scale
- The overlooked CX elements that make a big difference
- How to foster positive employee culture
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Speakers
International keynote speaker and CX thought-leader
SVP of Retail Excellence and Client Success, Tulip