# specialty apparel retailer

### [How Tulip helped a specialty apparel retailer transform to a customer-centric operating model](/content/case-studies/specialty-apparel-retailer-transform-to-a-customer-centric-operating-model/index.html)

A thousand store, multi-national specialty apparel and beauty products retailer wanted to transition from an operating model that emphasized merchandising and standard task execution to one that made serving the customer their top priority.

### [How a European franchise operator used Tulip’s Blueday to establish an operating playbook and leadership bench](/content/case-studies/european-franchise-operator-used-tulips-blueday-to-establish-an-operating-playbook/index.html)

A franchise operator with stores across 11 countries in Europe and the Middle East was looking for a solution to deliver a consistent customer-centric operating model across their locations within a brand, and eventually across other brands within their portfolio.