# omnichannel retail technology

### [How video chat enhances the omnichannel shopping experience](/content/blog/video-chat-omnichannel-experience/index.html)

Video chat has opened up doors for retailers who are looking to reach their loyal customers digitally, provide customers with

### [How Retailers can Navigate the Customer Experience during COVID-19](/content/blog/retailers-navigate-customer-experience/index.html)

The current global pandemic has profoundly impacted our health and disrupted our usual way of life. It has also significantly

### [Tulip launches LiveConnect app for popular messaging platforms](/content/press/tulip-launches-liveconnect/index.html)

As seen on PRNewswire. TORONTO, Dec. 5, 2019 /PRNewswire/ — Tulip, the leader in store associate cloud-based mobile solutions, today introduced “LiveConnect”.