customer experience

Reshaping luxury fashion clienteling

Luxury fashion has always been synonymous with affluent clientele and unrivaled customer service, with 53% of luxury consumers saying a

How retailers can use tech to prevent returns and grow customer LTV

As every retailer knows, returns are costly. In addition to lost sales, there are costs involved in getting online purchases

5 in-store retail trends going into 2023

The physical store is alive and evolving with innovative concepts, personalized touchpoints, and seamless omnichannel experiences

3 practices top beauty retailers use to build a standout customer experience

Beauty, skincare, and cosmetics have come along way–and so have customer expectations. Beauty is exploding. Not just in market size

How Tulip helped an international menswear retailer offer its customers a personalized shopping experience

Retailers are looking for ways to optimize, enhance and personalize the customer experience. Technology can help. Read our case study,

Top 4 retail store KPIs to ensure operational success

The four most important KPI categories are based on the customer experience, store productivity, order fulfillment, and employee performance.

5 ways to personalize the connected store experience

Strengthen the retail-customer relationship with digital and human interactions.

Tulip launches LiveConnect app for popular messaging platforms

As seen on PRNewswire. TORONTO, Dec. 5, 2019 /PRNewswire/ — Tulip, the leader in store associate cloud-based mobile solutions, today introduced “LiveConnect”

Tulip launches Checkout Nova

Checkout Nova enables retailers to provide a smooth mobile checkout experience As seen on PRNewswire. TORONTO, Nov. 11, 2019 /PRNewswire/ — Tulip,