# Connect

### [How digital transformation will improve your customer experience](/content/blog/digital-transformation/index.html)
Learn how new technology isn’t just helping retailers deliver a better customer experience, it’s also helping them support and retain their staff.

### [Why retail needs to embrace mobile clienteling](/content/blog/why-retail-needs-to-embrace-mobile-clienteling/index.html)
Today’s leading retailers are embracing mobile clienteling and digital black book management for four key reasons.

### [4 connected store retail trends for 2023](/content/blog/2023-retail-trends/index.html)
As we live through the pandemic, we’ll continue to see the move towards more personal, contactless, and seamless shopping experiences.

### [Three things to consider before implementing a clienteling solution](/content/blog/three-things-to-consider-before-implementing-a-clienteling-solution/index.html)
Challenges can often be met and resolved through the use of technology. And we know that clienteling applications have been.

### [Improving omnichannel conversion from in-store](/content/blog/improving-omnichannel-conversion-from-in-store/index.html)
With the growth rate of online shopping starting to slow as pandemic restrictions are eased and life returns to normal,

### [Top 4 retail store KPIs to ensure operational success](/content/blog/top-4-retail-store-kpis/index.html)
The four most important KPI categories are based on the customer experience, store productivity, order fulfillment, and employee performance.

### [4 steps to achieving the successful store of the future](/content/blog/4-steps-to-achieving-the-successful-store-of-the-future/index.html)
To survive and thrive, retailers need to embrace the future store, one that is multi-purpose and functions in many different ways for customers.

### [Top 4 tech requirements of the future store](/content/blog/top-4-tech-requirements-of-the-future-store/index.html)
Now that stores are back open, however, customers are saying they want curbside pickup to stay and also have the ability to shop in-store. How can a store manage that, with the same – or often smaller – employee base they had pre-COVID? To embrace the future, stores will need to lean on technology.

### [The post-pandemic associate](/content/blog/the-post-pandemic-associate/index.html)
Customers have been conditioned to expect a seamless omnichannel shopping experience. Learn how associates can support this post-pandemic journey.