clienteling

Store Associates – An Investment to be maximized

Author: Saira Zia, VP Global Retail Excellence and Client Success A recent article by Marshall Fisher, Santiago Gallino and Serguei

Tips for the best in-store experience

The article on MarketingJournal.org by Ernan Roman and Scott Emmons is filled with insights on the world of retail. This week

Tulip and SessionM partner to deliver personalized CX

The press release announcing a strategic partnership between Tulip, the mobile platform for retail stores and leader in clienteling and store associate mobility solutions, and SessionM, the leading customer data and engagement platform, to enhance in-store customer engagements by empowering retail store associates with valuable customer data and insights.

The associate empowerment movement

Progressive retailers are stepping up their game to upskill and empower their store associates As we look ahead to the

Top Retailers Choose Tulip to Drive More Intimate Shopping Experiences

The additions to the c-suite follow the company’s global expansion.

Tulip and Google collaborate to provide machine learning for retailers

The additions to the c-suite follow the company’s global expansion.

Taking luxury retailing to a new level with technology

Mulberry, the quintessentially British luxury retailer, is using the latest technology to enhance their customers’ shopping experience and increase operational

The Return of Intimacy in Retail – Part 3

Just as “omnichannel” is a word that is overused in discussing retail, “intimacy” in retail seems the exact opposite: out

The Return of Intimacy in Retail – Part 2

“Omnichannel”… the word exists somewhere in the space between overused and maligned. It’s a wonky word used to describe some