Retail clienteling to drive high-value sales | Tulip
Clienteling, assisted selling, and mobile POS that change everything, because everything is changing.
Mobile-first, omnichannel retail solutions that set the new standard for genuine, inspiring customer engagement
This is how retailers earn customer loyalty and share of wallet.
Love is in store with Tulip, the the world’s #1 clienteling and customer engagement solution
Trusted by the world's most iconic retailers
Tulip Clienteling
Exceed customer expectations, in-store and online, with attention to detail and perfect timing.
Tulip Clienteling is the world’s #1 retail customer engagement solution, trusted by more sales associates to drive more sales and earn more loyalty.
Tulip POS
Finally, a checkout system that boosts, not breaks, the customer experience
Tulip’s mobile-first, endless aisle-enabled POS is built to satisfy the demands of retailers serving today’s savvy shoppers – online and in-store.
Personal is powerful. Tulip brings you the tools and techniques you need to sell more effectively in-store and online, track performance, and keep it real.
We combine deep expertise in retail sales and technology with a commitment to helping the world’s best brands embrace omnichannel retail.
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Love is in store.
Build the customer-first omnichannel experience you’ve always dreamed of. At Tulip, we strive to give you the technology you need to create the genuine, outstanding retail experience your customers demand.
- Deep customer profiles
- More online conversions
- Proactive 1:1 connections
- Mobile-first POS
- Endless aisle
- Higher AOV
- Accurate attribution
- Actionable analytics
Deep Customer Profiles
The more you know about your customers, the better you can serve them. Tulip helps you keep all the important details in one safe place – not in binders, on sticky notes, or even worse: in the heads of your sales associates.
More online conversions
Convert more browsers to shoppers and increase AOV through SMS-based sales assistance and product recommendations.
Learn about Online Assisted Selling
Proactive 1:1 connections
Tulip makes it a breeze to send personalized, tailored messages via SMS, social media, or email, to the audience that matters most in the moment. Whether that’s a single person or a curated list of like minds, we put it all at your fingertips.
Mobile-first POS
Haven’t you had enough of a POS system that ties you to a checkout counter and knows nothing about your customers? It’s time to expect more from your checkout system.
Endless aisle
The only reason you should ever have to say ‘no’ to a customer is because you’re sold out – Everywhere. Tulip lets you access and sell from inventory anywhere in your system, be that another store, your DC, or your website.
Learn about Tulip Endless aisle
Higher AOV
Your VIP customers expect you to go the extra mile for them. Nothing says ‘I truly care’ better than a personal shopping appointment just for them.
Accurate attribution
Your sales associates work incredibly hard, and deserve full credit for their effort no matter where the ultimate sale occurs. Tulip gives you the tools and insights to make it happen.
Actionable analytics
You can only manage what you measure. That’s why Tulip gives you more intelligence on your retail performance – from individual and store-level reports to critical details on merchandise velocity, and more.
Learn about Tulip Advanced analytics
They'll love you for it.
When you build your retail operations around your customer – not the other way around – everyone wins.
Expect better results with Tulip.
78%
higher lifetime value
136%
increase in average order value
37%
faster time to second purchase with Online Assisted Selling
17%
SMS conversion to purchase
Customer Stories
Masterclass
Theory’s Director of Global Learning and Communications explains how to tell a global brand story
Masterclass
How Jenni Kayne boosted AOV by 50%
Case Study
How Tulip helped an international menswear retailer offer its customers a personalized shopping experience
Case Study
Chief Customer and Digital Officer at Canada’s top bookstore shares her insights on modern retail
“Over the past five years, Tulip has enabled us to exceed expectations by revolutionizing the way we engage with our customers. Their user-friendly platform seamlessly integrated into our business, which enabled us to deliver tailored experiences from day one.”
Christian Fortucci
Chief Technology Officer
David Yurman
“The majority of customers expect companies to understand their needs. And when companies do, they can create an emotional connection to them. And then customers are going to be inclined to provide repeat business. Through Tulip, we’re increasing customer loyalty, conversion, frequency, retention.”
Lauren Mucci
Omnichannel Customer Development Manager
Coach
“With Tulip’s solutions, we are able to use technology to strengthen the relationship between brand and customers, to create more curated offers to fulfill market needs. Tulip represents a further evolutionary moment of our omnichannel strategy because it allows us to follow our customer in a personalized, individual way and in line with the needs of our customers.”
Paolo Zanco
Italy Country Manager
Boggi Milano
Our partner ecosystem - your success is top of mind.
You’re ready to embrace the next generation of personalized, omnichannel retail. Our powerful network of partners will help you get there with practical solutions to complex challenges.
Dependable. Scalable. Built for growth.
We know there’s a lot more to your tech stack than just us. That’s why we design our solutions to plug in and connect to whatever you need, safely and securely.
Simple API-driven integrations
Our flexible APIs make easy work of connecting Tulip to your technology stack so you can do business the way you need, every day.
Adapt to custom processes
No two retail operations are alike. That’s why we design our solutions to be highly extensible and flexible. From custom integrations to unique applications, you’ll get exactly what you need from Tulip.
Enterprise-grade security
Rest easy knowing our solutions support rigid compliance requirements for SOC 2 Type 2, PCI, PIPL, GDPR, CASL, CCPA, and other mission-critical standards for security and privacy.
As Featured In
### Tulip Clienteling Benchmark Report
The world’s most iconic retailers leverage clienteling to build personal connections with customers and boost conversion rates and sales values.
Hear from the experts
Book a demo with us!
Talk to our team and learn how Tulip can empower and transform your store associates today.