# Blog

### [Retail’s great human pivot is here](/content/blog/retail-great-human-pivot-is-here/index.html)
4 critical themes from RTS London 2026 The Retail Technology Show (RTS) 2026 at ExCeL London was a wake-up call

### [Your best customers are telling you everything. Are you listening?](/content/blog/your-best-customers-are-telling-you-everything-are-you-listening/index.html)
Retailers aren’t short on tools, they’re short on connection The retail circuit has been busy this year. From NRF to

### [The AI hangover: Why clienteling beats bot-first retail](/content/blog/the-ai-hangover-why-clienteling-beats-bot-first-retail/index.html)
The relationship framework that AI can’t replace Three major events happened in the same week, and they were not a

### [Key takeaways from Shoptalk Spring 2026](/content/blog/key-takeaways-from-shoptalk-spring-2026/index.html)
Going beyond the transaction Retail in 2026 isn’t just changing; it is being re-engineered around the human heart. Shoptalk Spring

### [Why human-to-human connection is the future of retail outreach](/content/blog/why-human-to-human-connection-is-the-future-of-retail-outreach/index.html)
It’s time to go beyond the inbox If you’re like most retailers, you’re sitting on a goldmine of data. You

### [How retailers can expand their VIP audience](/content/blog/how-retailers-can-expand-their-vip-audience/index.html)
Multichannel communication tools: The best strategy for store teams to unlock retail growth Retail leaders know that clienteling is the

### [What are the biggest challenges in retail clienteling and how do you solve them?](/content/blog/biggest-challenges-in-clienteling-and-how-do-you-solve-them/index.html)
Answering the top questions on clienteling implementation The biggest challenges in retail clienteling usually involve getting staff to use new

### [Top 3 trends redefining retail from NRF 2026](/content/blog/top-3-trends-redefining-retail-from-nrf-2026/index.html)
What you need to know about Retail’s Big Show At NRF 2026, the conversation moved past the hype of “cool

### [How to turn customer data into amazing experiences with Tulip](/content/blog/how-to-turn-customer-data-into-amazing-experiences-with-tulip/index.html)
The secret to retail love stories You’re heading to NRF 2026, the biggest show in retail. Why? To find the