# How eCommerce clienteling drives 86% higher sales values

- March 26, 2025

#### **This case study explores:**

- What eCommerce clienteling is
- Best practices for eCommerce clienteling
- How eCommerce clienteling drives **86% higher sales values**

### eCommerce Clienteling can make up 50% of total eCommerce sales, yet 99% of brands don’t know what it is.

If this is you, don’t worry, we’ve got you covered.

This case study explores what eCommerce Clienteling is and how one global retailer leverages Tulip Clienteling to do it.

## Download the case study now

[Download Now](https://tulip.shorthandstories.com/ecomm-clienteling-drives-sales/)

Retailers can no longer think of online and in-store shopping as separate experiences—customers expect a personal connection no matter where they shop. eCommerce clienteling extends the role of the associate beyond the store.