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Blog
AI-assisted clienteling: the Tulip approach to AI in retail
The best use of AI in retail is enabling human connection The retail AI conversation has centered on automation: replacing
Retail sales training for seasonal slowdowns
A summer slowdown is a sales training opportunity Most retail sales training is designed for a busy store floor: greet,
The channel your AI retail strategy is missing
The highest-value touchpoint in retail has no AI layer. Here’s what changes when it does. If you look at where
Four examples of AI in retail where the associate makes the final call
Human-in-the-loop is what every retail tech vendor says they can deliver Every vendor pitching AI in retail makes the same
Beyond the handoff
Why your omnichannel retail strategy needs a human anchor A customer browses online, finds what they’re looking for, and books
From taskmasters to tastemakers
How to empower your associates to stop “doing” and start selling The most brilliant CRM strategy in the world is
Shopping habits by generation
How Baby Boomers, Gen X, Millennials, Gen Z, and Gen Alpha shop in 2026 Think about the last time you
The death of the click
Why your current retail growth strategy is failing For the last ten years, the retail growth playbook was simple: spend
How to stop the loyalty leak
Mapping your outreach to the customer lifecycle Retail has changed. It is no longer enough to just send an email